Service 1Make it clear to your customers know what you offer as a service.
Is the back end of your business taking over?
It shouldn't have to be this way.
Operations and Executive Support
Is the back end of your business taking over?
Somewhere along the way, it's likely that the back end of your business started taking more time than the work you actually love. The emails, the diary, the systems, the follow-ups, the invoices, the client communications - all the things.
You created this business to do work that matters and brings you joy, not to spend your days keeping the wheels turning so everything doesn't fall apart.
The good news is that it doesn't have to be this way.
What operations & EA support with TGT looks like
You gain someone who steps into your world and just handles it, not someone who needs constant direction or hand-holding. Someone who gets access to your systems, learns how everything works, figures out where the quick wins are, and gets right to it. TGT learns your voice - what you say and what you never say - and communicates with your clients as if the name on the door were her own.
Truly learning your voice
Before writing a single email on your behalf, the questions get asked: What's important to you in communication? What do you never want to say? How do you speak with your clients: corporate, friendly & warm, straight to the point? Are there specific phrases you use, terms you avoid? Do you sign off with 'thanks' or always 'thank you'? What does response time look like -the same day, within 24 hours?
If you already have a tone of voice document, it gets read and referred to. If you don't, one gets built. The more time spent working together, the more seamless it becomes. One TGT client works with neurodivergent client, so every communication goes out with clear layout, consistent fonts, generous spacing, and language chosen specifically with their clients in mind.
Inbox & diary management with a system behind it
For clients on a 40 hour a month package with TGT, there are three touch points across the day: morning, midday, and afternoon. A daily update of actioned items is provided, or emails are loaded into Asana as tasks, tagged, categorised, and filed so the inbox stays clear and nothing gets missed. Labels and folders are set up and maintained. Some clients want newsletters left for the week then filed; some want everything processed same-day. The system fits how your brain and business work, not the other way around.
Tools used: Outlook, Google Calendar, Calendly, Acuity, TidyCal.
CRM & client relationship management
Client and customer information are managed, maintained, and kept current. Follow-ups are made in a timely manner with leads promptly followed up. Invoices are generated and chased - something that's generally easier for someone else to do on your behalf. P
Platforms worked in: HubSpot, Zoho, Arbostar, Splose, Cliniko, Carepatron, Go High Level (GHL).
Project & leadership support
TGT becomes your essential sounding board, and provides a different perspective. She takes tasks off of your plate so that you can focus on what only you can do. TGT communicates with your team members when needed. She prepares presentations, writes job roles and job descriptions, or supports a restructure. This is the kind of support that means you can finally show up fully, for your clients, your team, and yourself.
Handling the difficult conversations
TGT follows up on unpaid invoices and manages challenging client interactions. She navigates sensitive conversations on your behalf. Every situation is handled with care, empathy, professionalism, and confidentiality. Notes are written before going into difficult conversations, and taken during. The TGT approach is built on being understanding, kind, non-judgemental, and clear: because that's what makes difficult conversations go well and results in a positive way forward.
What this looks like in practice
What this looks like in practice
One TGT client reclaims up to 2 hours every single day, just from inbox management being outsourced to Tuesday. That's 10 hours a week back in their business.
Another team saves a collective 5 hours a week through streamlined task coordination and project management.
For one client, weekly newsletters have been taken completely off their plate - freeing up 2 hours a week, and ensuring their audience is consistently communicated with.
Another client's unpaid invoices are recovered. Their CRM has been brought up to date, and their sales leads are followed up and often converted. A measurable improvement has been made to their business by setting up a client database of thousands of their devices which are contacted to collect data.
One client stopped working evenings and weekends entirely, another got time back with their family, and another finally had the headspace to focus on their actual work.
Tools & systems
Email & calendar
Outlook, Gmail, Google Calendar, Calendly, Acuity, TidyCal
CRMs
HubSpot
Zoho
Arbostar
Splose
Cliniko
Carepatron
Go High Level (GHL)
Project management
Asana
Notion
ClickUp
Trello
Google Workspace
Microsoft 365
File & document management
Google Drive
Box
SystemHub
Dropbox
Communication
Zoom
Google Meet
WhatsApp
Loom
Slack
Document creation
Microsoft Office 365
Google Workspace
Canva
PowerPoint
What it feels like when TGT takes care of all these things for you
You'll feel lighter, clearer, and more present.
You'll stop starting every day with a to-do list that never gets any shorter. You'll show up for your clients with more energy, and remember why you built this venture in the first place. The back-end of your business now runs quietly, efficiently, and with someone who genuinely cares on top of everything else.
What if someone just handled it?
Not someone who needs constant direction or hand-holding. Someone who steps into your world, learns how you work, and takes care of the day-to-day so you don't have to think about it.
That's Operations & EA support with That Girl Tuesday. Intuitively led, strategically grounded, and completely dedicated to keeping your business running beautifully behind the scenes.
What does it feel like when this is handled?
Lighter, clearer, and more present
You stop starting every day with a to-do list that never gets shorter. You show up for your clients with more energy. You remember why you built this business in the first place.
And the back end? It just runs. Quietly, efficiently, and with someone who genuinely cares taking care of the rest.
What we offer
Testimonies from satisfied clients
Melanie Moore, Big Vision Coach"...she seemed to intuitively know what I wanted and went above and beyond"
Sarah Davies, Beyond The Hourly Rate"...Tuesday was particularly good at managing client interactions, supporting with onboarding, and navigating challenging conversations with professionalism and empathy..."
Testimonies from satisfied clients
Al Brennan, Monkeytronics"..She is efficient, personable, and quick to pick things up and pays very close attention to detail..."
Mark Weingarth, Plan Co."...I have peace of mind and am more present in meetings and with clients..."
Brooke Edwards, Eves Waihi"...I was feeling so overwhelmed and unorganised. Taking on her help was like a weight being lifted off my shoulders..."
Partnering with you
Providing intuitive and strategically grounded support to help elevate and grow your business. Helping you to run your business so you're always loving what you do. Wish you had an extra day in the week? Work with Tuesday and you've got eight.
Based in Auckland, New Zealand, working with clients across NZ, Australia, and the U.K.
021 262 1482